What we learned at the Modern Law Conveyancing Conference (and what it means for our clients)
By Emma Moore, Director of Residential Conveyancing at Farnworth Rose Solicitors
This week, I attended the Modern Law Conveyancing Conference at Freight Island in Manchester with my brilliant colleague Dawn Turner, who recently became an Associate at the firm in our Residential Conveyancing team.
These events matter to us because conveyancing is changing so quickly.
From new technology to evolving regulation, the best way to make sure our clients benefit from those changes is to be in the room where they're being discussed. So, I wanted to share what we took away from the day and, more importantly, what it means for you if you're buying or selling a home with us.
Why we make time for days like this
It would be easy to say we're too busy. Every conveyancer in the country is. But our vision at Farnworth Rose is to be the premier supplier of legal expertise for the communities we serve, and you can't claim that if you stop learning.
It's a worry shared across the profession. Plenty of conveyancers feel they can't afford a day away from their desk, and Dawn put it well on the way home: the inbox will still be there tomorrow, but what you bring back from a day like this lasts far longer.
That investment in learning isn't just about conference days either. Over the past couple of years, four of our conveyancing assistants have built the knowledge, understanding and confidence to handle their own clients, with supervision on hand whenever it's needed. Investing in our people is one of our core values, and Dawn's recent promotion reflects exactly that.
Credit to Kate McKittrick and the Modern Law team, who once again put together an event with no stuffiness at all. Just honest, open conversations from speakers who genuinely care about the future of the profession.
That openness is rarer than you might think in legal circles, and it's exactly the kind of environment where real learning happens.
The honest conversation about what conveyancing costs
One of the most important discussions of the day was about fees, and I want to address it openly because we believe in being transparent with our clients about pricing.
Across the profession, there's a growing recognition that good conveyancing has been undervalued for too long.
When you instruct a conveyancer, you're not paying for forms to be filled in. You're paying for someone to carry legal responsibility for what is usually the largest financial transaction of your life.
People are often surprised by how many areas of law sit behind a "simple" house move.
A residential conveyancer needs a working understanding of contract law, trusts, tax, landlord and tenant law, planning, insolvency, probate, and anti-money laundering rules, all applied to your individual purchase or sale.
That breadth is what allows us to spot problems before they become expensive, handle your money safely and make sure that what you think you're buying is what you're actually buying.
One analogy from the day will stay with me. A conveyancer is like the navigator of a ship: you see the destination, your new home or a completed sale, but beneath the surface there are hidden rocks and shifting tides.
Title defects, mortgage complications, missing documents, last-minute enquiries. We can't control the weather, but we can read the charts, steer around the hazards and bring your transaction safely into harbour.
And because a chain is only as strong as the weakest party in it, a good conveyancer doesn't just protect your end of the transaction, they help keep the whole chain moving.
There will always be providers competing on price alone, often by running high volumes of cases through call centres where you rarely speak to the same person twice. We've made a deliberate choice not to work that way.
At Farnworth Rose, you have a dedicated file handler from start to finish. The person doing the work on your purchase or sale is the same person who picks up the phone when you call. That's why most of our business comes from repeat clients and referrals, and why our clients have left us more than 450 five-star reviews.
Finding out what matters to you
Another theme from the day was a simple one: ask the client what actually matters to them. It isn't always speed. For some people it's certainty by a particular date. For others it's a first purchase that feels daunting, and what they really want is to understand each step and always know where things stand.
That's why we take the time at the start of every case to understand your situation and priorities, and why keeping you informed throughout is part of how we work rather than an optional extra. Buying a home is one of life's biggest moments. You should get to enjoy it, and our job is to deal with the complicated parts so you can.
Technology helping, not replacing
Artificial intelligence was naturally a big topic. Our take is a practical one: technology won't replace the judgement, accountability and care that conveyancing requires, but the right tools can ease the administrative burden so your file handler spends more time on the parts of your case that genuinely need a human.
Reading a lease line by line, analysing search results against your plans for the property, finding the risks hidden between the lines such as a restrictive covenant or an unregistered right of way.
There's a huge amount of technology out there, and part of our job is being selective. One tool we've found genuinely valuable is Lexis+ AI for legal research. It's the instantaneous equivalent of a lawyer spending hours in a library scouring books for case law and legislation, which means we can complete research in a fraction of the time. The hours saved go back into your case, into better judgement and into the work technology can't do.
A few final nuggets from the day
One observation that stuck with me: our profession doesn't always help itself with the way it talks about its work. Phrases like "chasing" the "other side" make a transaction sound like a battle, when in reality it's a process where every party relies on the others for things to go smoothly. That kind of language can make moving home feel more difficult and adversarial than it needs to be, so it's something we're mindful of in how we work and how we communicate.
And because not everything from the day needs to be profound: the food was excellent, the setting was brilliant and the atmosphere was as relaxed and open as these events get. If you work in conveyancing and you're ever unsure whether days like this are worth it, make the time.
What this means if you're moving home
Days like this confirm what we already believe: the firms that will serve clients best are the ones that keep learning, invest in their people, embrace useful technology and are honest about what good conveyancing costs and why.
If you're buying, selling or remortgaging a property and want a conveyancer who'll know your name and your case from day one to completion, we'd be happy to help. You can request a conveyancing quote here or contact out team here.